Product Description

ITIL Intermediate Service Operation Certification is one of the ITIL Intermediate level certifications that demonstrates one’s expertise in IT service operations. The course offer online ITIL Intermediate SO training to professionals along with practice questions and quizzes. The training is ideal for participants comfortable with self-study.

ITIL® Intermediate SO Certification Benefits
It ensures cost reduction
It improves service quality
It ensures consistent performance of all the processes
It provides efficient resolution for all the incidents and problems
It enables increase in turnaround time for Service Request Fulfillment process
It improves job performance and provides better job opportunities

Best Suited
The ideal participants for ITIL® Intermediate SO certification are Release Manager, Security Administrator, Applications Support, IT Operations Manager, Database Administrator, Problem Manager, Service Desk and Incident Manager, Network Support, Security Manager etc.

About ITIL® Intermediate SO Certification
It is an intermediate level of certification offered to IT professionals who qualify the ITIL® Intermediate SO exam.
The IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT service management across the globe.
The certification demonstrates a professionals’ crisp understanding of service operations and specialization in providing robust end-to-end working practices to potential global employers.

Exam
ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 21 hours of professional training before attending ITIL Intermediate Exam. The exam fee for ITIL Intermediate exam is different as per governing bodies.

Key Features
9 Hrs of High Quality e-Learning content
10 Chapter-End Quizzes
30 PDUs offered
2 ITIL Intermediate SO Simulation Exams
Highest Passrate
Downloadable E-book Included
Courseware Approved by APMG
Course Completion Certificate