Product Description

ITIL Intermediate Service Offerings and Agreements Certification is a specialized ITIL intermediate level certification on SOA practices. Online Training Course Academy offers online ITIL Intermediate SOA certification training that allows one to prepare for ITIL SOA exam. The Certification is a specialized ITIL intermediate level certification on SOA practices. The course offers online ITIL Intermediate SOA certification training that allows one to prepare for ITIL SOA exam from the comfort of their home. Online training includes audio-video chapters, practice tests and quizzes.

ITIL® Intermediate SOA Certification Benefits
It increases level of customer satisfaction
It enables integration of demand and supplier management with service portfolio and service catalogue
It demonstrates one’s expertise in planning, implementing and optimizing the SOA processes
It provides detailed understanding on the processes, roles and the functions covered in SOA
It improves project results and job performance.

Best Suited
The ideal participants for ITIL® Intermediate SOA certification Configuration Manager, Availability Manager, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc.

About ITIL® Intermediate SOA Certification
The Certification is an intermediate level of ITIL® certification offered to professionals who qualify the ITIL® SOA exam.
ITIL® Intermediate Service Offerings and Agreements (SOA) certification demonstrates one’s ability to apply SOA practices in service management lifecycle and ITIL® processes such as Service Portfolio management, Service Catalog management, Service Level m
ITIL® Intermediate SOA certification establishes one’s specialization in ITIL® service capability modules and command over delivering high level of customer satisfaction.

Exam
ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capability modules. The exam fee for ITIL Intermediate exam is different as per governing bodies.

Key Features
9 Hrs of High Quality e-Learning content
30 PDUs offered
Highest Passrate
Courseware Approved by APMG, CSME
10 Chapter-end Quizzes
2 ITIL Intermediate SOA Simulation Exams
Downloadable E-book Included
Course Completion Certificate

Course Study Format
This course is delivered through ONLINE method.
The course is available for you to complete at your convenience over a 12 month period.

IT Training Courseware Support
The entire home study courses include step by step online training and keyword search facilities.
Using show and ask training methods you can access the desired eLearning courseware step by step.
Our technical support team is available for 24 hours a day from Monday to Friday, to help you out regarding any queries related to your online course

Exams
All exam vouchers supplied with our courses must be used within the duration of your course. Exam Vouchers become invalid once the course has expired.

ITIL Intermediate SOA
Learning Unit 00 – Introductory Lesson
Learning Unit 01 – Introduction to Service Offering and Agreement
Learning Unit 02 – Service Portfolio Management
Learning Unit 03 – Service Catalogue Management
Learning Unit 04 – Service Level Management
Learning Unit 05 – Demand Management
Learning Unit 06 – Supplier Management
Learning Unit 07 – Financial Management for IT services
Learning Unit 08 – Business Relationship Management
Learning Unit 09 – SOA Roles & Responsibilities
Learning Unit 10 – Technology & Implementation Considerations
Learning Unit 11 – Summary, case studies, exam preparation and directed

Job Prospects
Become fully trained and substantially improve your chances of employment or earn more money!

Interactive Simulations
Feel like you are actually using the software you are being trained about in the added security of our learning environment.

Skills Assessments
Test yourself and receive a certificate online. Multiple choice or fill in the blanks style questioning helps you remember and learn.

Course Completion Certificate

*Please note, unless stated otherwise or included in package, our online courses only offer course completion certificates ( £10 fee) and in all cases official testing (at a charge made by testing centre) is required to gain officially certified recognised qualifications.

Unless otherwise specified, official exams are not included.